Keep card payments flowing.
From 1 October 2026, DEFT no longer accepts credit and debit card payments. ZenPay gives your customers a card option alongside DEFT, embedded in the software you already use, with no change to how the rest of your payments run.
Already past 1 October? You can still sign up with ZenPay and switch card payments back on for your customers.
A card option your customers already know.
ZenPay is a payments platform built for your industry, and it can be embedded in the software you already use.
When DEFT stops accepting card payments on 1 October 2026, ZenPay keeps that option open for you and your customers.
Adding ZenPay for card payments gives your customers the choice they are used to, without you changing anything else about how you collect payments.
Cards stop. Everything else stays.
DEFT is removing credit and debit card payments from its platform from 1 October 2026. Your other DEFT payment methods continue as they do today.
Stopping in DEFT from 1 October 2026
Credit and debit card payments.
Continuing in DEFT
Keep collecting these exactly as you do now.
ZenPay fills the card gap, so customers who want to pay by card still can.
Request a demoYour customers still expect to pay by card.
Renters, owners and policyholders still want to pay by card, and for good reason.
Interest-free periods
Paying by card helps customers manage their expenses.
Reward points
Plenty of people value the points they earn on card spend.
Faster, more reliable
Cards tend to settle faster and fail less often than some alternative payment methods.
Fraud protection
Cards can come with strong fraud protection built in.
Add cards in four steps.
- Set up ZenPayOpen a ZenPay account and connect it, alongside your existing DEFT setup, to your property management, broking or accounting software.
- Turn on card paymentsSwitch on card payments through ZenPay for the customers who want to keep paying that way.
- Keep DEFT for the restKeep collecting bank transfer, PayID, BPAY and direct debit through DEFT, as you do today.
- Reconcile as usualMatch card payments from ZenPay against the same lease, levy or policy records you already use.
ZenPay supports property managers, strata firms and insurance brokers with reliable payment infrastructure, local support and enterprise-ready security.
Request a demoQuestions, answered.
What is changing with DEFT on 1 October 2026?
DEFT is removing credit and debit card payments from its platform. Bank transfer, PayID, BPAY and direct debit continue as they do today.
Does adding ZenPay mean moving away from DEFT?
No. ZenPay adds card payments alongside your existing DEFT setup. Everything else, including your banking relationship, stays the same.
When do I need this in place by?
Before 1 October 2026, so there is no gap where your customers cannot pay by card. If you are past that date, do not worry: you can still sign up with ZenPay.
Will my customers need to do anything?
Very little. Customers who want to pay by card get a new payment link or portal for that purpose. Everyone else keeps paying through DEFT, the same as they do today.
Add card payments alongside DEFT.
Get in touch to add card payments alongside DEFT, with no change to how the rest of your payments run.