ZenPay is a payments platform built for your industry, and can be embedded in the software you already use.
When DEFT stops accepting card payments on 1 October 2026, ZenPay is here to help keep that option open for you and your customers.
Adding ZenPay for card payments gives your customers the choice they’re used to, without you having to change anything else about how you collect payments.
DEFT is removing credit and debit card payments from 1 October 2026.
Learn more about DEFT card payment changes
Renters, owners and policyholders still expect to pay by card, and for good reason. Interest-free periods help them manage expenses, and reward points are something plenty of people value.
Cards also tend to settle faster and fail less often than some alternative payment methods, and they can come with strong fraud protection built in.
1. Set up a ZenPay account and connect it alongside your existing DEFT setup to your property management, broking or accounting software.
2. Turn on card payments through ZenPay for the customers who want to keep paying that way.
3. Keep collecting bank transfer, PayID, BPAY and direct debit through DEFT as you currently do today.
4. Reconcile card payments from ZenPay against the same lease, levy or policy records you already use.
ZenPay supports property managers, strata firms and insurance brokers with reliable payment infrastructure, local support and enterprise-ready security.
Get in touch to add card payments alongside DEFT before 1 October, with no change to how the rest of your payments run.
DEFT is removing credit and debit card payments from its platform. Bank transfer, PayID, BPAY and direct debit continue as they do today.
No. ZenPay adds card payments alongside your existing DEFT setup. Everything else, including your banking relationship, stays the same.
Before 1 October 2026, so there's no gap where your customers can't pay by card. If you're past that date, don’t worry you can still sign up with ZenPay.
Very little. Customers who want to pay by card get a new payment link or portal for that purpose. Everyone else keeps paying through DEFT the same as they do today.
Get in touch to add card payments alongside DEFT before 1 October, with no change to how the rest of your payments run.
